The vision of GEPO is to be highly respected by its members, beneficiaries and the pension industry as a professional organization that provides quality service, facilitation, investigation and determination and resolution complaints.
Integrity, Transparency, Client Centricity, Accountability & Innovation
We are:
Fair – we look at the facts, without taking sides and we’re always impartial. We take our responsibilities seriously.
Collaborative – we share what we know so everyone can do a better job. We seek out opportunities to work with others and then take action to make it happen.
Open – we’re approachable and make it easy for people to get the help they need. We’re honest and transparent about how and why we make our decisions.
We:
Show Respect – we’re considerate and take people’s needs into account. We believe in treating people with dignity and we welcome different points of view.
Build Trust – we take pride in our work and do our best to get it right. We always do what we say we will.
And we:
Keep Learning – we’re open to change and want to find better ways of doing things.
Duty of Candour:
GEPO is committed to the principles and philosophy of Duty of Candour. GEPO aims to ensure that the principles of Duty of Candour are underpinned in responses to complaints, in that responses and investigations will be open and honest.
The vision of GEPO is to be highly respected by its members, beneficiaries and the pension industry as a professional organization that provides quality service, facilitation, investigation and determination and resolution complaints.
In healthy companies, changing directions or launching new projects means combining underlying strengths and capacities with new.
We help you see the world differently, discover opportunities you may never have imagined and achieve results that bridge what is with what can be.
